GIFT CARD RESCUE PROFIT HOW TO
GIFT CARD RESCUE PROFIT SERIES

Make use of whatever official means of communication youвЂ™ve established, whether thatвЂ™s presenting it in a monthly meeting, posting it on the breakroom wall or sending an email. When the policy is finalized, share it with your staff. If most reviewers highlight the same points, youвЂ™ll know that those should be revised to be clearer. Ask them to highlight anything thatвЂ™s confusing. Give each reviewer the policy separately. You might consider printing off several copies of the policy (one for each reviewer). After you draft your gift card policy, have a few people review it. And the foundation to properly enforcing gift card policies is communication. Enforcing Gift Card PoliciesД¬reating solid gift card policies is only half of the equation-the other half is enforcing them. Either way, telling customers ahead of time can help prevent disputes down the road.

GIFT CARD RESCUE PROFIT HOW TO

When business owners plan promotions, they often focus on how to sell more cards without considering the flipside: What if cards that were already sold become lost or are stolen? YouвЂ™ll want to put a policy in place, just in case. Tell Customers How to Replace Lost or Stolen Gift Cards They may need to bring the card into the store, or you may be able to tell them over the phone or online. Put yourself in your customerвЂ™s shoes and give them information about the best way to check gift card balances. Your existing POS system has a big impact on how youвЂ™ll manage gift cards. Explain the Way for Customers to Check Gift Card Balances You should also make sure to state that cards are redeemable for merchandise or services only and not for cash, except as required by law. For example, will the gift cards be redeemable online, as well as in the store? If customers can use their cards online, youвЂ™ll need to tell them how. How customers can use their gift cards will depend on the technology that you use to run your business. Tell Customers How They Can Use Their Gift Cards While itвЂ™s perfectly fine to look at other businessesвЂ™ policies when you are drafting your policy, youвЂ™ll want to keep in mind that businesses operating in other states may have to follow slightly different laws than your business. ItвЂ™s a good idea to be cautious and make sure the policies you create follow all applicable laws. Generally, the laws affect expiration dates and fees, and some statesвЂ™ laws are more restrictive than the federal laws. Those vary by state, so youвЂ™ll want to check on your stateвЂ™s laws. States laws also limit businessesвЂ™ gift card policies. All fees must be clearly disclosed on the card or its packaging.The card must clearly disclose the expiration date.Customers can be charged a fee to buy the card or to replace a lost or stolen card.After that year, inactivity fees can be charged no more frequently than once a month. Fees for not using the card are prohibited unless the card hasnвЂ™t been used for a year.Gift cards cannot expire before five years from the date of purchase or when money was last loaded on the card.The Act applies to retail cards that can only be used at certain stores, as well as bankcards that feature a Visa or MasterCard logo. The Credit Card Accountability Responsibility and Disclosure Act of 2009 (the CARD Act) was created by the federal government to protect consumers by limiting retail and bank gift card policies.

GIFT CARD RESCUE PROFIT SERIES

An ideal policy is a series of clear rules that are easy to understand and fairly enforced. The policy doesnвЂ™t need to be complicated. A solid policy can help prevent disputes, protect your business from loss of revenue and keep your customers coming back. When you create gift cards for your business, itвЂ™s also important to create a policy for the use of those gift cards.

Gift card rescue profit